Privacy Policy for NexzaHost.com

 

Effective Date: 1 November 2025

At NexzaHost.com (“NexzaHost,” “we,” “us,” or “our”), the privacy and security of your data—and the data of your own customers (End Users)—is our top priority. As a hosting and internet services provider, we understand the sensitive nature of the information we handle. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Disclaimer: This policy is for informational purposes only. You must consult with a qualified legal counsel to ensure compliance with all applicable laws (e.g., GDPR, CCPA).

---

1. Who This Policy Applies To

 

This Policy applies to individuals who:

• Visit our Website: Our corporate website, nexzahost.com.

• Use our Services: Our web hosting, domain registration, and related services (collectively, “Services”).

• Contact us: Communicate with us via email, chat, or phone.

---

2. Information We Collect

 

We collect information to provide and improve our Services.

 

A. Information You Directly Provide to Us

 

This information is collected when you sign up for our services, contact support, or interact with our sales team.

• Account Information: Name, Email Address, Phone Number, Postal/Billing Address. (Used to set up and manage your account, and verify identity.)

• Payment Information: Billing address, and partial payment details (e.g., last 4 digits of credit card) for processing payments. (Full details are handled by PCI-compliant third parties.)

• Customer Content: Information provided in support tickets (e.g., chat logs, email communication) for customer support and troubleshooting.

• Domain Information: Information required for domain registration (e.g., name, address, phone) for WHOIS records and regulatory requirements (ICANN).

B. Information We Collect Automatically

 

This information is collected as you interact with our website and services.

• Technical Data: IP address, browser type, operating system, device identifiers, time zone setting. (Used for security and monitoring.)

• Usage Data: Pages visited, time spent on pages, links clicked, access times, and referring website addresses. (Used to analyze website performance and improve user experience.)

• Server Log Data: Logs related to your hosted services (e.g., email logs, error logs, access logs). (Used to provide hosting services, ensure security, and aid in troubleshooting.)

• Cookies and Tracking: Data collected via cookies, web beacons, and similar technologies. (Used to remember preferences, authenticate your session, and analyze site traffic.)

---

3. How We Use Your Information

 

We use your personal data for the following purposes:

• Service Provision: To perform the contract with you by providing hosting and domain services.

• Billing and Payments: To process transactions and comply with financial record-keeping laws.

• Customer Support: To resolve technical issues and ensure service continuity.

• Security and Fraud Prevention: To protect our systems and users from unauthorized access, security threats, and illegal activity.

• Improvement of Services: To analyze usage and develop new features and service offerings.

• Marketing and Communication: To send you updates, promotional offers, or newsletters (you can opt-out at any time).

• Compliance: To comply with legal requirements, law enforcement requests, and regulatory obligations.

---

4. Disclosure of Your Information (Third Parties)

 

We do not sell your Personal Data. We only disclose your information to the following categories of third parties when necessary to provide our Services or comply with the law:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, billing platforms, and email delivery services. These parties are contractually bound to keep your data confidential.

• Domain Registries & ICANN: Information is shared with domain name registrars and registries to fulfill domain registration requests, as required by ICANN and other governing bodies.

• Legal & Law Enforcement: We may disclose your information if required by law, subpoena, or if necessary to protect our rights, your safety, or the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the acquiring entity.

---

5. Cookies and Tracking Technologies

 

NexzaHost.com uses cookies and similar tracking technologies to track activity on our Services and enhance user experience.

• Essential Cookies: Required for the basic operation of our website and services (e.g., authentication, security).

• Analytical/Performance Cookies: Allow us to count visitors and see how they use our website to improve functionality.

• Functionality Cookies: Used to recognize you when you return and remember your preferences.

You can manage or decline cookies through your browser settings. However, disabling essential cookies may impact your ability to use certain parts of the Service.

---

6. Your Data Protection Rights

 

Depending on your location, you may have the right to:

• Access: Request copies of your Personal Data we hold.

• Rectification: Request that we correct any inaccurate or incomplete information.

• Erasure (‘Right to be Forgotten’): Request that we erase your Personal Data, under certain conditions.

• Restrict Processing: Request that we restrict the processing of your Personal Data.

• Object to Processing: Object to our processing of your Personal Data (e.g., for direct marketing).

• Data Portability: Request that we transfer your data to another organization.

• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details provided below.

---

7. Contact Us

 

If you have any questions about this Privacy Policy, your Personal Data, or if you wish to exercise any of your data rights, please contact us:

NexzaHost.com Email: privacy@nexzahost.com Phone: +92 319 6888030

---

8. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this document.