Fair Use Policy

The limits that apply to your account are the ones shown on your plan's pricing card and comparison table. Shared hosting: Starter 1 core / 1 GB RAM / 20 processes, Premium 1 core / 1.5 GB RAM / 25 processes, Business 2 cores / 2 GB RAM / 40 processes. WordPress hosting: WP Starter 1 core / 1 GB RAM / 20 processes, WP Business 2 cores / 2 GB RAM / 40 processes, WP Pro 3 cores / 3 GB RAM / 60 processes. Reseller hosting: every cPanel account created on Reseller 15, Reseller 30, Reseller 60 runs on 1 core / 1 GB RAM / 20 processes.

Each shared hosting account also has an inode limit, the maximum number of files and folders it can hold. Shared Starter: 100,000 inodes. Shared Premium: 300,000 inodes. Shared Business: 500,000 inodes. These limits cover all files, emails and directories. Accounts approaching their inode limit receive advance notice. High inode counts usually come from old email or cache files and can be cleared through normal housekeeping.

Shared, WordPress and Reseller accounts must not be used for: mass mailing or bulk email campaigns; cryptocurrency mining or blockchain nodes; file storage, backup dumps or archives that are not part of a website; video streaming or media distribution; automated scraping or crawling that puts excessive load on the server; or unattended bots and daemons that hold CPU continuously. Workloads like these belong on a VPS.

A site that keeps hitting its CPU, RAM or process limits is offered three options: the Performance add-on (+1 CPU core and +1 GB RAM for Rs 1,500 a month), a bigger plan, or a move to a VPS. For anything that breaks this policy, NexzaHost contacts you first and works with you on a fix, such as removing the offending content or moving the workload. We will not suspend an account without first trying to reach you. Repeated or severe violations that affect other customers may lead to temporary throttling or suspension.