How to Pay for Hosting with a Card

Cards work for every customer, wherever you are. Visa and Mastercard, credit or debit, and the payment is authorised immediately — no transaction reference to send us and no waiting for a transfer to clear.

Which currency you are charged in

This is the part worth understanding before you pay, because it decides what actually leaves your account.

• Pakistani customers — billed in PKR. The amount on the invoice is the amount your bank debits. No conversion, no foreign transaction fee.
• US and international customers — billed in USD.
• UAE customers — billed in AED.

The currency is shown on the invoice before you pay. If your card is issued in a different currency from the invoice, your bank applies its own exchange rate and may add a foreign transaction fee — that fee is your bank's, not ours, and it is why we bill Pakistani customers in rupees rather than dollars.

Paying

1. Open the invoice from your client area, or the payment link we sent you 2. Choose Credit / Debit Card 3. Enter the card number, expiry, CVV and the cardholder name exactly as printed 4. Complete the 3D Secure step if your bank prompts for it — an OTP by SMS, or approval in your banking app 5. The invoice is marked paid immediately

Unlike a mobile wallet or bank transfer, there is nothing to send us afterwards. The payment is matched to your invoice automatically.

Setting up automatic renewal

If you would rather not think about renewals, you can store the card for automatic payment. The card details are held by the payment processor, not by us — we never see or store your full card number.

You will still get the renewal reminders 30, 15 and 7 days ahead, so an automatic charge is never a surprise. Cancel or change the stored card at any time from your client area.

Why cards get declined

Most declines are the issuing bank, not the payment failing on our side.

International transactions blocked. Very common on Pakistani debit cards, which frequently ship with international payments disabled by default. Enable them in your banking app or by calling the bank — it usually takes minutes. This is the single most common cause.

No 3D Secure enrolment. Some older cards are not enrolled and cannot complete the verification step. Your bank can enable it.

Daily transaction limit reached. Particularly on debit cards, and particularly for a larger VPS or reseller invoice. Raise the limit temporarily in your banking app.

Name or address mismatch. The cardholder name must match the card exactly. Some banks also check the billing address.

Insufficient available balance — remembering that a credit card's available limit is not the same as its total limit.

Bank fraud filter. An unfamiliar merchant or an unusual amount can trigger an automatic block. A quick call to your bank clears it, and the second attempt usually succeeds.

If the payment failed but money was deducted

This happens occasionally and it resolves itself. A failed authorisation places a hold on the funds rather than taking them, and the hold is released automatically — typically within 3 to 7 working days, depending on the bank.

Do not pay again immediately unless you have confirmed the first attempt genuinely failed. Message us with your domain name and we will tell you whether we received anything.

Refunds to a card

Refunds go back to the card that paid. We cannot send a card payment to a bank account or a mobile wallet — that is a processor restriction, not our policy.

Card refunds typically take 5 to 10 working days to appear, depending on your bank. Our money-back guarantee guide covers what is and is not refundable.

If your card will not work

You have options that do not involve fighting your bank:

• Pakistani customers — JazzCash, Easypaisa, or a direct bank transfer
• International customers — PayPal, in USD
• Anyone — ask us and we will send an alternative payment link

Message us on WhatsApp with your domain if a payment keeps failing. We can see whether the attempt reached the processor at all, which usually identifies whether the problem is the card or something else.